We reached another milestone in 2021, on receiving the Life Insurance Company of the Year Award at the renowned Quantic Business Media BFSI Excellence Awards.
As a tribute to our contribution in the Life Insurance domain, we have been recognized as the Asia’s Best Insurance Company for CSR Activity & Digital Sales Channel at the Insurance Alerts Awards 2020.
For us, protection is more than insurance. That is why we launched a campaign to educate the consumers about the importance of organ donation. Our efforts led us to set a Guinness World record for securing the maximum number of organ donation pledges in 24 hours.
Continuing our journey of product innovation & customer centricity led us to creating Edelweiss Tokio Life Zindagi Plus in August 2018. The highlight of this product was the introduction of an industry-first revolutionary feature – the Better Half Benefit. With this, consumers could get a life cover for their spouse for increased protection for the family.
Our dedication to design new products to suit the evolving needs of our customers led us to disrupt the industry by creating Edelweiss Tokio Life Wealth Ultima - our new age low cost ULIP. We were awarded the Best Product Innovation Award at the Indian Insurance Awards for our efforts and drive.
Starting from being the Rising Star Insurer, in just 3 years we were rewarded as ‘Best Life Insurer’ at the Outlook Money Awards. Along with this, we also became the proud insurers for the Indian Olympics Team.
As we strived to walk the path of achieving continuous excellence, we partnered with India’s Badminton Champion Saina Nehwal - a symbol of hard work and emerging victorious.
We launched the first online term plan - Edelweiss Tokio Life My Life+, which offered a long life cover of 80 years. It was designed to meet the needs and convenience of our new age customers and bring them the ease of online insurance purchase.
We gained recognition for our efforts at Indian Insurance Awards, where we were bestowed the Rising Star Insurer Award. This honor is given to acknowledge a stand-out young insurer, already showing signs of becoming a major force to reckon with, in the years ahead.
Built on the belief ‘Insurance se badhkar hai aapki zaroorat’, Vijaypath made a splash upon introduction. Due to the mis-selling in the industry back then, this industry-first approach was a welcome launch as it showed consumers that we spend more time doing need analysis to suggest products that match their needs.
A joint venture between Edelweiss Financial Services Limited - one of India’s leading and diversified financial services companies and Tokio Marine Holdings Inc - one of the oldest (around 140 years) and largest insurance companies in Japan, led to the beginning of Edelweiss Tokio Life Insurance Company Limited.
Our main aim is to provide quality above all else. This extends to all spheres of our service - quality of our interaction, quality of our advice, quality of our products and quality of our post-purchase service.
We believe everyone should be able to get a safety net to protect their future. That is why we put our efforts into managing our operations and our people in a cost-effective manner.
We wish to bring effective solutions for our customers. Thus, we always look at every product, every service point and every innovation through our customer’s perspective. We believe this reflects in our advisory process, products, customer service and claims process.
No. of Agents & Branches as on 30th April 2022
Whatever your dreams be, we are prepared with a solution
We prioritize your goals and needs and strive to fulfil them.
We believe in doing whatever we can for the betterment of our society.
In 3 years we grew from being awarded The Rising Star Insurer to Best Life Insurer. We were also the proud insurers of the Indian Olympic Team.
It is our effort to be close to you through 4,000 points of contact.
Our Money Market Fund and Bond Fund have a 5-Star rating on morningstar.com
Asia's Best Insurance Company Award for CSR Activity & Digital Sales Channel^¹
Life Insurance Company of the Year 2021^²
Best Customer Experience & Contact Center Management - Life Insurance 2021^³
Thanks, all queries resolved in one call to satisfaction. I am rating the services as 10.
Very helpful during call thanks to Ms Ayesha A customer care executive
He was very much clear about the issue and the importance of it.. Thanks rohit
Your customer support is doing excellent job.keep up the good work.
The Customer Care Executive - Ms Afreen Sheikh was very prompt in resolving my query!!
^- Regular Online plan for 10 years based on cost and portfolio performance factor -https://www.crisil.com/en/home/what-we-do/financial-products/crisil-ulip-ranking.html
**- Claim statistics are for Financial Year 2021-22 and is computed basis individual claims settled over total individual claims for the financial year. For details, refer to Public Disclosures in our Website.
*7- As per Outlook Money Awards 2016
*1 - Insurance Alerts 2020 - Festival Of Insurance Awards 2020 on Sahara Samay Hindi News Channel on 27th December, 2020 - YouTube
*2- 25th BFSI Tech innovation forum organised by Alden Global & NASSCOM- COE- https://www.linkedin.com/posts/alden-global-value-advisors-pvt-ltd_httpsthealdenglobalcominflection-conference-awards-activity-6749238443659935744-ET_m
^¹ - Festival Of Insurance Awards 2020 on Sahara Samay Hindi News Channel on 27th December, 2020 - YouTube. For CSR Activity and Digital Sales Channel (Insurance Alerts Excellence Awards 2020)
^² - https://cloud-user-recordings-ffmpeg-converted-prod.s3-ap-south-1.amazonaws.com/recordings/ccd117b0-be48-11eb-9782-b590083730e8/3b7e25a3-b9b4-47b0-9f68-70eeb8062d60/ccd117b0-be48-11eb-9782-b590083730e8_0001_474830a2.mp4
ARN No : WP/2765/Aug/2022