What Does Edelweiss Tokio Life Insurance Gain by Being Part of an AA Ecosystem?
As a Financial Information User (FIU)
When a customer fills in their details to purchase a policy, our onboarding team will be able to digitally request for bank statements through CAMSfinserv (Account Aggregator). The aggregator will then intimate the customer of the request. An SMS will be shared with the customer, who will then approve the request via OTP validation.
If the customer shares their bank statement through CAMSfinserv, then the underwriter will be able to make quick decisions at a later stage. Thanks to the new AA system, Edelweiss Tokio Life Insurance gains the advantage of a quick & hassle-free customer onboarding without having to deal with paperwork. As more financial institutions join the AA ecosystem, we shall be able to fetch more financial information quickly, which shall help us improve our data management and underwriting processes.
As a Financial Information Provider (FIP)
Edelweiss Tokio Life Insurance will share a policyholder’s details through CAMSFinserv (Account Aggregator) only if requested to do so by a FIU (Financial Information User). The data processing will be done digitally through the AA system and no data will be shared without the policyholder’s consent.
Contact Us for Any Grievance
Customers can contact us at any time to resolve disputes regarding their life insurance policy. Our Grievance Redressal Mechanism can be availed of on call, online, or by sending a written letter to our customer care office. The grievance shall be resolved within 15 calendar days.
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No. of Agents & Branches as on 15th October 2023
Claim Settlement Ratio
No. of Agents
No. of Branches
^³ - Listed as one of the Most Trusted BFSI Brands 2023 by Marksmen Daily. The survey conducted by LeadCap Ventures for Marksmen Daily appraised the brands based on parameters like quality & consistency, uniqueness, value delivered, Brand affinity, innovation, affluence and more.
** - Claim statistics are for Financial Year 2022-23 and is computed basis individual claims settled over total individual claims for the financial year. For details, refer to Public Disclosures in our Website.