Report a Claim - Intimation

report a claim

Claims Settlement Ratio in FY 2018-19 is at 95.82%

an easy 3 step claim processing

an easy 3 step claim processing

following documents need to be submitted*

*(the company has a right to call for additional documents other than the one's mentioned below)

following documents need to be submitted*

*(the company has a right to call for additional documents other than the one's mentioned below)

following documents need to be submitted*

*(the company has a right to call for additional documents other than the one's mentioned below)


FAQs Related to Claims during Covid-19 pandemic

  1. Will My policy cover Covid – 19 claims?

    Death Claims:

    All our Life Insurance products cover Death due to any cause, including Corona Virus

    Health Claims - HCB (Hospital Cash Benefit) Rider:

    In case of Hospitalization due to Corona Virus, claim is payable as per the product features of HCB Rider.

    Critical Illness (CI) Claims:

    In case of Hospitalization due to Corona Virus, claim is payable as per the product features of HCB Rider.

    * All benefits/claims subject to terms and conditions of the policy.
  2. How do I raise a Claim?

    You can report a Claim at any of our touchpoints:

    Online at https://www.edelweisstokio.in/claim/intimation

    Alternatively, you can call us on our Toll Free 1800 212 1212

    Claims Mobile Number 88796 88110

    Email us at claims@edelweisstokio.in

    Visit our nearest branch (When Operational)

    Write to us at:

    Edelweiss Tokio Life Insurance Co. Ltd.
    Claims Team,
    6th Floor, Tower 3, B wing
    Kohinoor City, Kirol Road,
    Kurla (w), Mumbai – 400070.

  3. How can I get the status of my Submitted claim?

    You can call us at:

    Toll Free 1800 212 1212 , or

    Claims Mobile Number 88796 88110

    Email us at claims@edelweisstokio.in

  4. How will I receive the claim amount?

    You will receive the proceeds to your Bank account.

We are with you all the way. For all natural calamities affected claims assistance, please write to