report a claim
Claims Settlement Ratio in FY 2016-17 is at 93.29%
we ensure prompt settlement of all genuine claims in 24 hrs. for any delays, we shall pay interest @ 10% p.a.**
**above assurance is applicable to policies with a Sum Assured of up to INR 5 Cr. & on receipt of all required document.
an easy 3 step claim processing
following documents need to be submitted*
*(the company has a right to call for additional documents other than the one's mentioned below)- original policy document
- claimant photoidentity & address proof
- claimant statement death
- copy of death certificate
- copy of cause of death certificate
- medical records on the life assured being hospitalized (Indoor Case papers, Discharge/Death Summary, Test Reports etc)
- hospital certificate if the life assured was hospitalized
- employer certificate for salaried policyholder
- treating doctor certificate
- post mortem report (if conducted)
- fir/ police report/ panchnama / inquest report (if case filed with Police)
- copy of driving license if life assured was driving the vehicle (Applicable if "Accidental Death Benefit or Accidental and Total Permanent Disability Rider" is opted)
following forms need to be duly filled
- claimant statement death (english) (Claimant statement death form in english)
- claimant statement death (hindi) (claimant statement death form in hindi)
- claimant statement death (gujarati) (claimant statement death form in gujarati)
- claimant statement death (odia) (claimant statement death form in Odia)
- claimant statement death (punjabi) (claimant statement death form in Punjabi)
- treating doctor certificate
- employer certificate
- claimant statement death
- hospital certificate (death) (If the life assured was hospitalised)
- hospital certificate (rider) (if the life assured was hospitalised )
following documents need to be submitted*
*(the company has a right to call for additional documents other than the one's mentioned below)- original policy document
- claimant photoidentity & address proof
- claimant statement death
- claimant statement rider
- medical records on the life assured being hospitalized (Indoor Case papers, Discharge/Death Summary, Test Reports etc)
- hospital certificate if the life assured was hospitalized
- employer certificate for salaried policyholder
- treating doctor certificate
following documents need to be submitted*
*(the company has a right to call for additional documents other than the one's mentioned below)- original policy document
- claimant photoidentity & address proof
- medical records on the life assured being hospitalized
- hospital certificate if the life assured was hospitalized
- treating doctor certificate
- employer certificate for salaried policyholder
- fir/ police report/ panchnama / inquest report
- copy of driving license if life assured was driving the vehicle (Applicable if "Accidental Death Benefit or Accidental and Total Permanent Disability Rider" is opted)
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3rd & 4th Floor, Tower 3, Wing ‘B’, Kohinoor City, Kirol Road, Kurla (W), Mumbai – 400070
Edelweiss Tokio Life Insurance Company Limited. All Rights Reserved. Registered with Insurance Regulatory & Development Authority of India (IRDAI) as Life Insurance Company. Registration No. 147. Corporate Identity Number: U66010MH2009PLC197336. Tax benefits are as per the Income Tax Act, 1961, and are subject to amendments made thereto from time to time. Flower & Edelweiss (as displayed above) are trademarks of Edelweiss Financial Services Limited; "Tokio" is Trademark of Tokio Marine Holdings Inc. and used by Edelweiss Tokio Life Insurance Co. Ltd. under license. Edelweiss Tokio Life Insurance Company Limited. Registered Office: Edelweiss House, Off. CST Road, Kalina, Mumbai – 400 098. Tel: + 91 22 40886015. Fax No.: +91 22 4342 8161. This is a Private website owned by the Company. Unauthorized scanning of vulnerabilities and exploitation of the same is strictly prohibited. If you have been found to do so, Company may bring Civil and/or Criminal action and/or legal proceedings against you which shall be entirely at your costs and consequences. 2016 EDELWEISS TOKIO LIFE INSURANCE COMPANY LIMITED. ALL RIGHTS RESERVED. 
