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Future of life insurance in Digital India: Kayzad Hiramanek, Edelweiss Tokioution, operations and claims.

3/1/24 8:56 AM

In an interview with ETCIO, Kayzad Hiramanek, COO, of Edelweiss Tokio Life Insurance shares his views on the big opportunities for life insurers, and the evolving trend towards adopting data-led intelligence in areas like underwriting, customer experience, product innovation, distribution, operations and claims.

The life insurance penetration in India is a mere 3.2 %. India ranks 10th in the global life insurance market and ahead of China and UK. So there a sizeable market opportunity in life insurance. Customer experience, cost of distribution, accessibility, and product innovation are witnessing an unprecedented scale of behavioral change with the introduction of digital technologies. In an interview with ETCIO, Kayzad Hiramanek, COO of Edelweiss Tokio Life Insurance unravels how digital is creating a bold, better, and dynamic new world for insurers.

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