Privacy Policy – Edelweiss Tokio Life Insurance

privacy policy

Your privacy is important to Edelweiss Tokio Life Insurance Company Limited (hereinafter referred to as "the Company"). This privacy statement provides information about the personal information that the Company collects and the ways in which the Company uses that personal information.

Personal information collection

  • The Company may collect and use the following kinds of personal information:
  • Information about your use of this website
  • Information that you provide using for the purpose of registering with www.edelweisstokio.in ("the Website")
  • Information about transactions carried out over this Website
  • Information that you provide for the purpose of subscribing to the Website services
  • Any other information that you send to the Company

Using personal information

The Company may use your personal information to:

  • Administer this Website
  • Personalize the Website for you
  • Enable your access to and use of the Website services
  • Publish information about you on the Website
  • Send to you products that you purchase
  • Supply to you services that you purchase
  • Send you statements and invoices
  • Collect payments from you
  • Send you marketing communications by email, phone or SMS

The Company has taken all necessary and reasonable measures to protect the confidentiality of your information and its transmission through the worldwide web / internet. However, the Company or any of its associates/employees/partners cannot be held liable for disclosure of the confidential information when in accordance with this Privacy Policy or in terms of any agreements. In the course of using this website or availing the services, the Company and its affiliates may become privy to the personal information of its customers, including information that is of a confidential nature.

Where the Company discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement. The Company shall or its agents and/or sub-contractors may use your personal information to make calls or send SMSes to you for promotion of products/schemes etc of the Company from time to time. You hereby agree and understand that such promotional calls or SMSes shall be made to you unless you specifically convey to the Company to not call or SMS you further for such promotions, schemes etc.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, the Company may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing Your Data

ETLI will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information the Company will store all the personal information you provide on its secure servers. However, you agree that ETLI will not be liable or held responsible for the security of your data as shared by you on Third Party applications and / or links as hosted or directed through ETLI website.

Cross-border data transfers

Information that The Company collects may be stored and processed in and transferred between any of the countries in which the Company operates (if at all) to enable the use of the information in accordance with this privacy policy.

In addition, personal information that you submit for publication on the Website will be published on the internet and may be available around the world. You agree to such cross-border transfers of personal information.

Updating this statement

The Company may update this Privacy Policy by posting a new version on this Website. You should check this page occasionally to ensure you are familiar with any changes.

Other websites

This Website contains links to other websites. The Company is not responsible for the privacy policies or practices of any third party.

If you have any questions about this privacy policy or the Company's treatment of your personal information, please write to:

By email: care@edelweisstokio.in

By post:
Edelweiss Tokio Life Insurance
3rd & 4th Floor, Tower 3, Wing 'B',
Kohinoor City, Kirol Road,
Kurla (W), Mumbai - 400 070.

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