Edelweiss Tokio Life Insurance Extends a Helping Hand in Bihar– Launched Dedicated 24 hours claims helpdesk
15 May 2015
Edelweiss Tokio Life Insurance has created a 24 hours claims helpdesk for quick settlement of death claims, exclusively for people impacted by the earthquake in Bihar. As part of this outreach program, all Edelweiss Tokio Life Insurance offices have been instructed to handle the death claim intimation sympathetically and expeditiously. The company has also introduced a special helpline number +918879673446 (24x7) and a dedicated email ID (care@edelweisstokio.in) to help relevant persons reach Edelweiss Tokio Life effortlessly.
Deepak Mittal, MD & CEO, Edelweiss Tokio Life said, “We at Edelweiss Tokio Life Insurance extend our heartfelt sympathies to the families who were affected by the devastating earthquake. At this hour of need, we have introduced a special rapid assist helpline and email address to help the affected people reach out to us and process their claims in this hour of need”
Mr. Yash Mohan, Head of Sales & CMO, Edelweiss Tokio Life said, “This dedicated effort from our organization is intended to mitigate the losses of the affected as much as we can and speed up restoration to normal life in true tradition of life insurance.”
Edelweiss Tokio Life Insurance will consider these claims on priority and settle them within the shortest possible time. This facility will be active 24 hours a day, seven days a week for 15 days and may be increased in future if need be.
Call +918879673446 or email at care@edelweisstokio.in to speed up the claim process.
About Edelweiss Tokio Life Insurance:
Edelweiss Tokio Life, a life insurance company, is a joint venture between Edelweiss Financial Services, one of India’s leading diversified Financial Services companies and Tokio Marine Holdings Inc. a global leader with over 135 years of experience in the insurance business. This lineage brings together Edelweiss Group’s deep understanding of the Indian customers and Tokio Life’s international benchmarks .The company’s approach is to help its customers meet their life-stage financial goals by providing them innovative insurance products that have been designed with the needs of the Indian customers in mind.
Edelweiss Tokio Life Insurance is expanding its presence in a phased manner. The company is now present in Maharashtra, Gujarat, Delhi, NCR, Chandigarh, Punjab, Haryana, Goa, Karnataka, Andhra Pradesh, Jharkhand, West Bengal, Orissa, Bihar, Himachal Pradesh, Madhya Pradesh; Uttar Pradesh and Rajasthan with 59 branches pan India.
Edelweiss Tokio Life Insurance has engaged a team of professional Personal Finance Advisors (PFAs) who are trained to adopt the customer centric selling model and recommend products only after understanding and analyzing customer needs.
To learn more about Edelweiss Tokio Life Insurance, please visit www.edelweisstokio.in
To learn more about the Edelweiss Group, please visit www.edelweissfin.com
To learn more about the Tokio Marine Holdings Inc, please visit www.tokiomarinehd.com/en
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