Edelweiss Tokio Life appoints industry veteran Kayzad Hiramanek as Chief Operating Officer
06 Jun 2022
Reinforces strategy to build a Tech and Consumer driven Life Insurance business
Mumbai, June 06, 2022: Emphasizing its commitment to build a consumer and tech driven business, Edelweiss Tokio Life Insurance today announced an addition to its senior leadership team with the appointment of Kayzad Hiramanek as the Chief Operating Officer.
Kayzad is a seasoned professional who brings 2.5 decades of experience in managing operations, technology, and customer experience strategy for businesses across sectors. At Edelweiss Tokio Life, he will lead and execute the company’s Operations, Technology and Business Excellence efforts to elevate scalability, agility, and cost efficiencies within the business. Under his functional stewardship, the company aspires to build operational resilience and sustainability to weather through business cycles and any unprecedented events.
Commenting on the appointment, Sumit Rai, MD & CEO, Edelweiss Tokio Life Insurance said, “We want to foster an adaptive organization which can deliver value to our stakeholders. We believe operations and technology offers a strategic value at this time to bring efficiencies across processes and enable ease of business for our partners as well customers. We are confident that Kayzad’s leadership will infuse a renewed zeal to our efforts in building a technology-enabled and customer-focused business.”
With a view to bolster its tech capabilities, the life insurer is also looking at adding talent with a keen understanding of new technologies and how those can fulfil customers’ evolving expectations.
Kayzad Hiramanek, Chief Operating Officer, Edelweiss Tokio Life Insurance said, “This is an exciting new inning for me at Edelweiss Tokio Life. The company is on an interesting journey to build a future-ready organization that can deliver a superior experience to customers and distributors. I am thrilled to be a part of this team that can help improve top and bottom-line metrics, and mentor high-performing professionals who can deliver effective decision-making across hierarchies.”
In his previous experience, Kayzad has played an instrumental role in defining the Operations and Customer Experience strategy for organizations like Bajaj Allianz Life Insurance, ICICI Prudential Life Insurance, and Avantha Ergo Life Insurance. He has also been associated with Bharti Airtel, Idea Cellular, Taj Hotels and more in the past.
About Edelweiss Tokio Life Insurance
Edelweiss Tokio Life Insurance established its pan-India operations in July 2011 with an immovable focus on protecting people’s dreams and aspirations. Guided by customer insights, the company has been offering need-based and innovative life insurance solutions to help customers live their #ZindagiUnlimited. With a customer-centric approach, the company endeavours to build a multi-channel distribution network to effectively serve its customers across the country. As of March 2022, the life insurer has established 110 branches in 88 major cities.
Edelweiss Tokio Life Insurance has been consistently recognized at several forums like SKOCH Awards 2019 and India Insurance Summit & Awards 2020 for Product Innovation, TISS LeapVault CLO Awards 2019 for its Sales Enablement efforts and Campaign PR Awards India 2020, E4M Indian Content Marketing Awards, & Tokio Marine’s Good Company Awards 2019 for its social initiative on organ donation. Its crowning achievement has been the GUINNESS WORLD RECORDS title for collecting highest number of pledges for organ donation in a single day and Great Place to Work – CertifiedTM.
To learn more about Edelweiss Tokio Life Insurance, please visit www.edelweisstokio.in