At Edelweiss Tokio Life Insurance, we deliver to our promise of prompt settlement of genuine claims through a hassle-free, fair, and transparent process. One day claim settlement is available for the following

*1 Terms & Condition Applicable
  • For claims that do not require field investigation.
  • We guarantee to pay the claim within 24 hours from date of receipt of all required documents else we pay 10 % interest per annum for each day of delay. Interest rate shall be as prescribed by regulations or 10% per annum on claim benefit for each day delay, whichever is higher
  • The Guarantee is applicable for individual death claims. Rider claims falls outside the purview of Guarantee.  
  • Guarantee is applicable for policies which are active for a continuous period of 3 years from the risk commencement date / reinstatement date whichever is later. 
  • Guarantee is applicable from date of submission of all required documents at the Company’s Head Office/branch offices/ other touch points before 3 PM.  
  • Delay is calculated from date of receipt of all documents at the Company’s Head Office/branch offices/ other touch points on a working day before 3 PM.  
  • Saturday, Sunday, public festivals, and non-NAV days (for ULIP) are excluded (not treated as a working day)  
  • Cases warranting investigation falls outside the horizon of Guarantee.  

Mandatory Documents to be submitted-
  • Original Policy Bond
  • Completely filled & signed claim intimation form by nominee
  • Original / attested copy of valid death certificate issued by competent municipal authorities
  • Medical certificate of cause of death
  • Nominee KYC and Personalised cancelled cheque/ Copy of bank passbook
  • Complete set of medical records, if any (this includes first consultation paper, all subsequent OPD consultation papers, Discharge Summary & Indoor Case Papers of all admissions, lab reports etc)
  • Copy of First Information Report, Post Mortem Report, Panchanama, Inquest Report, Viscera/Chemical analysis report if applicable

ARN.: BN/1723/Jun/2021